We want you to have a great experience with us. Here are a few frequently asked questions that might be helpful for you.
What is the refund policy for online courses?
While we are confident that you will love our courses, unfortunately tuition is non-refundable once a course registration is active and available to the participant. In some cases, participants may be granted a partial refund which will include a cancellation processing fee of $50.00. Please contact us at PD@TeachnKidsLearn.com or 1-855-498-4400 to make your request.
How long will I have to complete the online course?
In most cases, participants have 4 months to complete courses unless a pre-set term has been established by your local district. Upon registration, you will receive a welcome letter from your course facilitator outlining your exact term period.
What is the difference between Seasonal and Rolling terms?
We offer two main types of course timetables to choose from for registrations. The “Seasonal” (ie. Spring, Summer, and Fall) terms are offered during specific time periods throughout the year at a reduced pricing structure. Credits and all associated paperwork will be submitted to the state and district in bulk at the end of the term period. Seasonal courses can’t be extended.
Rolling or Open Enrollment terms are open for registration all year long. Participants are given 4 months to complete courses from the date of registration. Upon registration, you will receive a welcome letter from your course facilitator outlining your exact term period. Extensions to this period can be made to your assigned course facilitator. In most cases, extensions of an additional month will be granted. Any additional time will require a written request on our contact us page. We are willing to work with teachers in finding ways to complete courses that they have registered for.
Can I access course materials after my enrollment term ends?
No, access to course materials is limited to the term period for which you are registered.
Are there additional materials that I will need to purchase for the online course?
No, all course materials are included in the online course.
What types of credit options do you have for teachers?
We offer graduate-level, continuing education courses for K-12 teachers with re-certification, state licensure, salary schedule as well as other comprehensive professional development packages for schools/districts.
After enrollment, we will review your credit options to make sure that all paperwork has been completed properly to ensure you receive your credit approvals. Please review available courses for your state to see how many credits you will earn after successful course completion. If your state is not specifically listed, you may enroll in our National Open Enrollment Option. If you have any questions, please contact us at PD@TeachnKidsLearn.com or 1-855-498-4400.
Can I earn graduate level credits for the online courses I complete?
Yes, all of our courses are approved for graduate-level credits from our university partners. Any of our courses can be upgraded to graduate level by contacting us at PD@TeachnKidsLearn.com or 1-855-498-4400
What types of devices can I use to access the online courses?
Our online courses are accessible by any device which has internet access. This includes all of the following: Computers (Windows or Mac), Laptops, iPads, Tablets, Android Devices, iPhones, smartphones, etc.
What are "Expedited Services"?
Registrations for “” services are available only in the state of Michigan. With our expedited services, teachers will have their paperwork for SCECH credits submitted upon successful completion of their course. Paperwork is hand-delivered for processing. Please note: It may take 2-3 weeks for credits to be processed once submitted to MDE.
What makes these online courses different from other offered courses?
All of our courses are completely self-paced. There are no assignments or activities which must be completed by a specific date, nor are there meeting times for webinars. All of our courses are highly-rated by the teachers who have taken our courses. Over 90% of the teachers that have registered with us have found the courses to be meaningful, and have seen their course through to completion. Unlike many other online courses, you will see activities and strategies that are: job-embedded, modeled in real classroom settings, and focused on practical classroom integration methods. Courses are packed with resources that are available for download for immediate use in your classroom. For more information please click here.